Our Policies
Shipping Policy

Shipping the same Days (order & payment before 11.59am)

  • All purchases made today will be immediately shipped out the same day before 11.59am
  • There is no shipped out every Friday, Saturday and Public Holiday
  • De'Xhana2u understands that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order from our website, you can expect to receive your order within 1-5 business days

Incorrect Shipping Address

  • De'Xhana2u will send out a payment confirmation email with the shipping address stated in the email.
  • Any incorrect shipping addresses can be changed by clicking on the My Account link in the mentioned email.
  • Shipping addresses can be changed before your products are packed by our company
  • De'Xhana2u is not liable for any losses resulting from incorrect shipping addresses.

De'Xhana2u shipping policies are subject to change without prior notice

Return Policy
  • You can return your purchase within 2 days from the date of purchase
  • Products must be in the condition you received and in the original packaging
  • Defect arises as a result of  damage, negligence, misuse, abnormal working conditions or failure to follow our oral or written instructions as to the storage or use of the products are not qualified for a return and refund
  • Colour of products may differ slightly due to lighting or monitor and are not qualified for a return and refund

De'Xhana2u return policies are subject to change without prior notice. 

Privacy Policies

De'Xhana2u respects your privacy and we take great effort to protect your personal information that you have trust us with. 

  • All your sensitive information is encrypted (128-bit encryption)
  • Your shipping address is only used for shipping purposes
  • We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve the Sites’ content and layout
  • We do not sell, rent, trade, license or otherwise disclose your specific personal information to anyone

If we change or update this Privacy Policy, we will post changes and updates on our website so that you will always be aware of what information we collect, use and disclose.

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